FAQ

343 results

• When I made an application for the International Money Transfer Service via the Direct Banking Service, I received a letter notifying me of the deficiency in my application. What should I do.
• I received an email titled "Information on Opening an Account with the International Money Transfer Service." What should I do?
• How can I charge nanaco?
• I received a cash card from Seven Bank although I have not taken any procedure.
• I was unable to have my cash card reissued via the Direct Banking Service. Why? * When the following message is displayed: “We currently cannot receive your request for reissuance. If you have any questions, please contact us (U_VP_0180026).”
• I received an advance notice on card renewal. What kind of procedure should I take?
• I received a new card. What should I do with my current card?
• I have not been issued a new card. Can I continue to use my current card?
• I use my current card to pay utility bills. Can I continue to pay these bills using a new card?
• I received a new card with a renewed expiry date. Do I have to take any procedure with regard to the card information I have registered for online shopping services?