FAQ

84 results

• What is the difference between the Logon ID and Customer ID?
• What do I do if I forget my Logon ID?
• The deadline for confirming my application for the Automatic Payment Service has passed. What should I do?
• After submitting the automatic payment request form, I received an email asking me to register for the Automatic Payment Service. Besides submitting the request form, do I need to do anything else?
• I received an email requesting my approval for the Automatic Payment Service, but I do not remember applying for the service. What should I do?
• The automatic payment request form to be submitted to an available company (such as a credit card company) has a field in which I am supposed to affix my registered seal. However, I have not registered a seal or signature for my Seven Bank account. What should I do?
• How can I apply for the Automatic Payment Service?
• How can I check transactions from more than three months ago in my online passbook?
• How can I register another email address? (For customers who have accounts)
• How can I delete a registered email address? (For customers who have accounts)