FAQ

54 results

• I submitted an automatic payment request form, but it was returned. What should I do?
• The deadline for confirming my application for the Automatic Payment Service has passed. What should I do?
• After submitting the automatic payment request form, I received an email asking me to register for the Automatic Payment Service. Besides submitting the request form, do I need to do anything else?
• I received an email requesting my approval for the Automatic Payment Service, but I do not remember applying for the service. What should I do?
• The automatic payment request form to be submitted to an available company (such as a credit card company) has a field in which I am supposed to affix my registered seal. However, I have not registered a seal or signature for my Seven Bank account. What should I do?
• How can I apply for the Automatic Payment Service?
• How can I check transactions from more than three months ago in my online passbook?
• If I make a request for an extra issue of my statement, how long does it take for delivery?
• How can I obtain transaction statements of ordinary deposits, etc. in paper form?
• How do I stop receiving the "Notification from Seven Bank" emails?