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I applied for the International Money Transfer Service simultaneously when applying for a Seven Bank account. When will I receive a cash card?
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[If you applied for a Cash Card with Debit Card Service]
You will receive a Cash Card with Debit Card Service and a Direct Banking Card by simplified registered mail in about three weeks from the date of application.
[If you applied for a Cash Card without Debit Card Service]
You will receive a cash card by simplified registered mail in about two weeks from the date of application.
* In the case of an application for the International Money Transfer Service by mail, the periods mentioned above run from when the application documents arrived at Seven Bank, rather than from the date of application.
* If there is any deficiency in the application, the periods mentioned above run from when the deficiency was resolved, rather than from the date of application. It may take some more time for you to receive a card in some cases.
[Notes]
After sending a card, we will send an email to your registered email address to notify you of the tracking number of the registered mail.
- Subject: [Seven Bank] We sent you a cash card
- You can check the delivery status with the tracking number on Japan Post's Track and Trace Service.
⇒For the Track and Trace Service, click here (Japan Post's website will open).
You will receive a Cash Card with Debit Card Service and a Direct Banking Card by simplified registered mail in about three weeks from the date of application.
[If you applied for a Cash Card without Debit Card Service]
You will receive a cash card by simplified registered mail in about two weeks from the date of application.
* In the case of an application for the International Money Transfer Service by mail, the periods mentioned above run from when the application documents arrived at Seven Bank, rather than from the date of application.
* If there is any deficiency in the application, the periods mentioned above run from when the deficiency was resolved, rather than from the date of application. It may take some more time for you to receive a card in some cases.
[Notes]
After sending a card, we will send an email to your registered email address to notify you of the tracking number of the registered mail.
- Subject: [Seven Bank] We sent you a cash card
- You can check the delivery status with the tracking number on Japan Post's Track and Trace Service.
⇒For the Track and Trace Service, click here (Japan Post's website will open).
Category
- FAQ (English) > Individual Customer
- FAQ (English) > Individual Customer > All Categories
- FAQ (English) > Individual Customer > Seven Bank Account
- FAQ (English) > Individual Customer > Products/Services
- FAQ (English) > Individual Customer > Opening a Seven Bank Account
- FAQ (English) > Individual Customer > Seven Bank Account > All in Category
- FAQ (English) > Individual Customer > Products/Services > All in Category
- FAQ (English) > Individual Customer > Products/Services > International Money Transfer
- FAQ (English) > Individual Customer > Opening a Seven Bank Account > All in Category
- FAQ (English) > Individual Customer > Opening a Seven Bank Account > Account Opening
FAQ related
- When I made an application to register an additional receiver of international money transfer via the Direct Banking Service or Seven Bank International Money Transfer App, I received a letter notifying me of the deficiency in my application. What should I do?
- When using app authentication, do I need both the My Seven Bank app and the Seven Bank International Money Transfer App?
- I want to designate the receiving currency for the International Money Transfer (Cash Pick-Up), what should I do?
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