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What should I do if I lose (due to misplacement or theft) my Seven Bank cash card?

If you lose your cash card, promptly suspend the use of the card using either of the methods below. We will immediately suspend cash card withdrawals and transactions using our Direct Banking Service.

(1) Direct Banking Service

Logon to the Direct Banking Service, and suspend usage of the cash card from the "Customer Service" menu.

You can access the page directly from this link.
(Click here for smartphone users.)

(2) Contact Center

Please contact the Contact Center.

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