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I inserted my cash card into a Seven Bank ATM but it came out immediately. What should I do?
Your cash card cannot be used via a Seven Bank ATM probably due to a problem with the magnet stripe or IC chip on the card or damage to the card. Please complete the procedure for reissuing a card.
Please log on to the Direct Banking Service and apply for the reissuance of a cash card from "Customer Services."
You can directly access the relevant page from here.
(If you are using a smartphone, click here.)
Please log on to the Direct Banking Service and apply for the reissuance of a cash card from "Customer Services."
You can directly access the relevant page from here.
(If you are using a smartphone, click here.)
Category
- FAQ (English) > Individual Customer
- FAQ (English) > Individual Customer > All Categories
- FAQ (English) > Individual Customer > Seven Bank Account
- FAQ (English) > Individual Customer > Customer Services
- FAQ (English) > Individual Customer > Seven Bank Account > All in Category
- FAQ (English) > Individual Customer > Customer Services > All in Category
- FAQ (English) > Individual Customer > Customer Services > Cash Card
FAQ related
- I want to use my Seven Bank Cash Card with Debit Card Service to shop on the Internet but there is only a field to enter a credit card number. Can I pay with debit?
- The automatic payment request form to be submitted to an available company (such as a credit card company) has a field in which I am supposed to affix my registered seal. However, I have not registered a seal or signature for my Seven Bank account. What should I do?
- I received credit to my Seven Bank Cash Card with Debit Card Service but I don't know why. What should I do?
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