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Question

How can I delete a registered email address? (For customers who have accounts)

ANSWER
Log on to the Direct Banking Service. From the "Customer Service" menu, select "Register/Change Email Address" and then follow the on-screen instructions.
Note that you must have at least one registered email address.

To go directly to the applicable page after logging on, click here.
(If you are using a smartphone, use this link.)

Deleting email address:
(1) To delete email address 2
Click the "Delete" button.

(2) To delete email address 1
At least one email address must be registered. For this reason, email address 1 cannot be deleted.
To re-register email address 2 as email address 1, contact the Contact Center.

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