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How can I delete a registered email address? (For customers who have accounts)
Log on to the Direct Banking Service. From the "Customer Service" menu, select "Register/Change Email Address" and then follow the on-screen instructions.
Note that you must have at least one registered email address.
To go directly to the applicable page after logging on, click here.
(If you are using a smartphone, use this link.)
Deleting email address:
(1) To delete email address 2
Click the "Delete" button.
(2) To delete email address 1
At least one email address must be registered. For this reason, email address 1 cannot be deleted.
To re-register email address 2 as email address 1, contact the Contact Center.
Note that you must have at least one registered email address.
To go directly to the applicable page after logging on, click here.
(If you are using a smartphone, use this link.)
Deleting email address:
(1) To delete email address 2
Click the "Delete" button.
(2) To delete email address 1
At least one email address must be registered. For this reason, email address 1 cannot be deleted.
To re-register email address 2 as email address 1, contact the Contact Center.
Category
- FAQ (English) > Individual Customer
- FAQ (English) > Individual Customer > All Categories
- FAQ (English) > Individual Customer > Customer Services
- FAQ (English) > Individual Customer > Customer Services > All in Category
- FAQ (English) > Individual Customer > Customer Services > Change Personal Information
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