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What do I do if I forget my Logon ID?
On the Direct Banking Service logon screen, click I forgot my Logon ID.
* You will need to input your customer ID (the 7-digit number printed on the back of your cash card or the Direct Banking card) and your registered telephone number.
You can re-register your logon ID here.
(If you are using a smartphone, click here)
* You will need to input your customer ID (the 7-digit number printed on the back of your cash card or the Direct Banking card) and your registered telephone number.
You can re-register your logon ID here.
(If you are using a smartphone, click here)
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- FAQ (English) > Individual Customer
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- FAQ (English) > Individual Customer > Customer Services > PIN/ID/Password
- FAQ (English) > Individual Customer > Direct Banking Service > All in Category
- FAQ (English) > Individual Customer > Direct Banking Service > What is Direct Banking Service
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