Search Results Details

Funds transferred from a Seven Bank account will be credited to the payee’s account immediately, in principle, 24 hours a day, 365 days a year.
If the credit cannot be confirmed, the reason may be any of the following.

(1) Ongoing maintenance work by Seven Bank
From 12:20 a.m. to 3:59 a.m. on the Monday that falls after the third Sunday each month, periodic maintenance is performed. Funds transferred during this period will not be credited immediately but credited at 8:30 a.m. or later on the date of transfer(*).
* If the date of transfer is a bank holiday, the credit will be made at 8:30 a.m. or later on the following business day.

(2) The payee’s bank does not participate in the More Tyme System,  which allows immediate fund transfers at nighttime on weekdays, weekends, and holidays
Transferred funds will be credited during 8:30 a.m. – 3:30 p.m. on the bank business day following the date of transfer.
Click here for the list of banks participating in the More Time System (linked to the external website).

(3) Incorrect payee information
A fund transfer cannot be made if the account number or name of the payee is incorrect.
The funds will be returned to the payer’s account as soon as it is found that the payee information is incorrect (the transfer fee will not be returned).
Please check whether the payee’s account number and name are correct, or whether the funds have been returned to your Seven Bank account, via the Direct Banking Service or SEVEN BANK Money Transfer App.

(4) Ongoing system maintenance by the payee’s bank
If none of (1) to (3) above applies, the payee’s bank may be performing system maintenance. Please check the website of the payee’s bank.

(5) Concentration of transfers being processed
There may be a delay due to a high concentration of transfers being processed. Please check the website of the payee’s bank.