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I don't know my account number.
![ANSWER](./cmn/shared/img/faq_icon_004.png)
You can check your account number by the following methods.
(1) Use your Cash Card.
For details on how to read information on the Cash Card, see the following webpage:
https://www.sevenbank.co.jp/english/personal/netbank/know/cashcard/
(2) Use the Direct Banking Service webpage.
You can log on to the Direct Banking Service from the following webpage:
https://ib.sevenbank.co.jp/IB/IB_U_CO_002/IB_U_CO_002_100.aspx?Lang=en-US
If you are using a smartphone, see the following webpage:
https://mb.sevenbank.co.jp/SB/SB_U_CO_002/SB_U_CO_002_100.aspx?Lang=en-US
(3) Use the webpage or initial setup screen for first-time users of the My Seven Bank (smartphone app).
For details of the My Seven Bank (smartphone app), see the following webpage:
https://www.sevenbank.co.jp/personal/useful/app/mysevenbank/
Note: For customers who are in the process of setting up a new account using a method other than the My Seven Bank (smartphone app), we are unable to provide information such as the branch name or account number of the account before the card arrives. Please wait until the card arrives.
(1) Use your Cash Card.
For details on how to read information on the Cash Card, see the following webpage:
https://www.sevenbank.co.jp/english/personal/netbank/know/cashcard/
(2) Use the Direct Banking Service webpage.
You can log on to the Direct Banking Service from the following webpage:
https://ib.sevenbank.co.jp/IB/IB_U_CO_002/IB_U_CO_002_100.aspx?Lang=en-US
If you are using a smartphone, see the following webpage:
https://mb.sevenbank.co.jp/SB/SB_U_CO_002/SB_U_CO_002_100.aspx?Lang=en-US
(3) Use the webpage or initial setup screen for first-time users of the My Seven Bank (smartphone app).
For details of the My Seven Bank (smartphone app), see the following webpage:
https://www.sevenbank.co.jp/personal/useful/app/mysevenbank/
Note: For customers who are in the process of setting up a new account using a method other than the My Seven Bank (smartphone app), we are unable to provide information such as the branch name or account number of the account before the card arrives. Please wait until the card arrives.
Category
- FAQ (English) > Individual Customer
- FAQ (English) > Individual Customer > All Categories
- FAQ (English) > Individual Customer > Seven Bank ATMs
- FAQ (English) > Individual Customer > Seven Bank Account
- FAQ (English) > Individual Customer > Seven Bank ATMs > All in Category
- FAQ (English) > Individual Customer > Seven Bank Account > All in Category
- FAQ (English) > Individual Customer > Seven Bank Account > Cash Card
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