Close

Search Results Details

Question

I use a Seven Bank Cash Card with Debit Card Service incorporating nanaco. Upon renewal of the card, will the nanaco balance and nanaco points on my current card be transferred to my new card?

ANSWER
The nanaco balance and nanaco points on your current card will not be transferred to your new card. Please make sure to use up the nanaco balance and nanaco points on your expired card before starting to use your new card.

Was this content helpful?

  • goodYES
  • badNO

Thank you for your response.

We will consider it for future reference.