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Question

I received an advance notice on card renewal. What kind of procedure should I take?

ANSWER
We send an advance notice to customers who have not used the Debit Card Service for a long time.

- If you do not wish to continue to use the Debit Card Service
You do not need to take any procedure.

- If you wish to continue to use the Debit Card Service
Please use the Debit Card Service no later than three months prior to the expiry date. Please note that we may decide not to issue you a new card for other reasons even if you have used the Debit Card Service by that deadline.

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