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My "My Seven Bank App" is linked to "nanaco". My nanaco-integrated cash card with debit card service was reissued and ”nanaco” number has been changed. Please instruct me how to reset my account with the new "nanaco" number.
![ANSWER](./cmn/shared/img/faq_icon_004.png)
Please follow the steps shown below to make a re-setting.
【How to make a re-setting for the linkage with nanaco in the My Seven Bank App】
1. Tap " nanaco連携 (Linkage with nanaco) " under the " その他 (Other) " menu in the My Seven Bank App.
2. Tap " 連携設定を解除する (Cancel the linkage) ".
3. Tap " nanaco連携 (Linkage with nanaco) " on the " ホーム (Home) " screen.
4. Make a re-setting following the instructions displayed on the screen.
【How to make a re-setting for the linkage with nanaco in the My Seven Bank App】
1. Tap " nanaco連携 (Linkage with nanaco) " under the " その他 (Other) " menu in the My Seven Bank App.
2. Tap " 連携設定を解除する (Cancel the linkage) ".
3. Tap " nanaco連携 (Linkage with nanaco) " on the " ホーム (Home) " screen.
4. Make a re-setting following the instructions displayed on the screen.
Category
- FAQ (English) > Individual Customer > All Categories
- FAQ (English) > Individual Customer > Products/Services
- FAQ (English) > Individual Customer > Products/Services > Debit Service(Other)
- FAQ (English) > Individual Customer > Products/Services > All in Category
- FAQ (English) > Individual Customer > Products/Services > Other Services
- FAQ (English) > Individual Customer
FAQ related
- For Cash Cards with Debit Card Service, can I switch from a nanaco linked card to a nanaco integrated card, or from a Cash Card with Debit Card Service to a Cash Card without Debit Card Service?
- I am using nanaco. If I change my card to a Seven Bank Cash Card with Debit Card Service (nanaco integrated card), will I inherit my nanaco points?
- I lost my Seven Bank Cash Card with Debit Card Service (nanaco integrated card) and had my card reissued. Will my nanaco points be inherited?
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