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Will I need to conduct authentication by entering the confirmation number even after I register for app authentication?
![ANSWER](./cmn/shared/img/faq_icon_004.png)
You may still need to enter the confirmation number on some occasions, such as re-setting your logon ID or password for the Direct Banking Service when you forget it, or requesting from the website the sending of a postcard to notify you of a temporary PIN.
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- FAQ (English) > Individual Customer
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- FAQ (English) > Individual Customer > Direct Banking Service
- FAQ (English) > Individual Customer > Direct Banking Service > All in Category
- FAQ (English) > Individual Customer > Direct Banking Service > App Authentication
FAQ related
- I have registered for app authentication. Do I need a Direct Banking Card?
- What is the approval request number indicated on the approval waiting screen of the Direct Banking Service?
- When using app authentication, do I need both the My Seven Bank app and the Seven Bank International Money Transfer App?
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