FAQ

MY 169 results

• What should I do if I forget the PIN for my Seven Bank cash card, or if my PIN is suspended because I entered the PIN incorrectly for my Seven Bank cash card?
• I reissued my Seven Bank Cash Card and I received my new card. What should I do with my old card?
• What should I do if my personal information, such as my registered address, telephone number or employer, has changed (including cases where my written address has changed becau...
• What should I do if I forget my logon password or my password is no longer valid (my password is suspended)?
• I am planning on moving overseas. How can I change my registered information, such as my address?
• I use a Seven Bank Cash Card with Debit Card Service incorporating nanaco. Upon renewal of the card, will the nanaco balance and nanaco points on my current card be transferred ...
• What happens if I use my Debit Card to pay the amount that exceeds my ordinary deposit balance?
• Can I charge my nanaco and check my nanaco balance at Seven Bank ATMs?
• My name registered for my Seven Bank account has been changed. Do I have to follow any procedure in relation to the Monthly Auto-Deposit Service?
• Why are my statements in MyJCB, and the Direct Banking Service not up-to-date?