FAQ

MY 169 results

• Money was withdrawn from my account by using my Debit Card but I didn't withdraw it. What happened?
• I canceled a product that I purchased with my Seven Bank Cash Card with Debit Card Service. When will my account be refunded?
• When my Seven Bank Cash Card with Debit Card Service is reissued, will my debit card number or nanaco number be changed?
• Can I write my signature in kanji, hiragana, and/or katakana, alphabet on the back of my Seven Bank Cash Card with Debit Card Service?
• I am using nanaco. If I change my card to a Seven Bank Cash Card with Debit Card Service (nanaco integrated card), will I inherit my nanaco points?
• If I uninstall my Smartphone Authentication App, will my Credential ID become invalid?
• The automatic payment request form to be submitted to an available company (such as a credit card company) has a field in which I am supposed to affix my registered seal. Howeve...
• If my application for an additional limit is accepted for my Loan Service, when will the new limit apply?
• Will my limit automatically increase depending on the usage status of my Loan Service?
• What if my Seven Bank account (ordinary deposit) balance is not enough for the monthly repayment amount in the Loan Service? Will a debit incur to my account?