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Question

What should I do if I forget the PIN for my Seven Bank cash card, or if my PIN is suspended because I entered the PIN incorrectly for my Seven Bank cash card?

ANSWER
You can have another temporary PIN issued through either of the methods below.

(1) Direct Banking Service

Logon to the Direct Banking Service, and set a new cash card PIN from the "Customer Service" menu.

You can access the page directly from this link.
(Click here for smartphone users.)

When issuing a temporary PIN without logging on, click on this link.
(For smartphone users, click on this link.

(2) Contact Center
Please contact the Contact Center.

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