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Question

If I make a request for an extra issue of my statement, how long does it take for delivery?

ANSWER
An extra copy of your statement will take approximately 1 to 2 weeks for delivery from the time of your request.
To request an extra copy, contact the Contact Center.
* A statement issuance fee of ¥550 for each month requested (including consumption tax, etc.) is debited to your account.

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