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To be able to use your Seven Bank account again, you need to reset your PIN. Complete the procedure for issuing a "temporary PIN" that is necessary for resetting a PIN by either of the following methods.

■(1) If you can log on to the Direct Banking Service
You can get a temporary PIN by email.
Please log on to the Direct Banking Service and complete the procedure by selecting "How to reset your Cash Card PIN " from the "Customer Services" menu. We will send a temporary PIN to your registered email address.
Click here to log on and follow the issuance procedure.
(If you are using a smartphone, click here)

■(2) If you cannot log on to the Direct Banking Service
We will send a postcard to your registered address in about one week to notify you of a temporary PIN.
Please complete the procedure for issuing a temporary PIN from here
(If you are using a smartphone, click here)

■After you are notified of a temporary PIN by either of the methods (1) and (2)
Please complete the procedure for resetting a new PIN using the temporary PIN via the Seven Bank ATM (insert the cash card and select "Change PIN") or the Direct Banking Service.