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I received a letter titled "Request for Submission of Residence Card." What should I do?
As part of our measures against money laundering and terrorist financing, we request our customers with foreign nationalities to submit their residence cards.
Please submit your residence card by scanning the QR code indicated on the letter titled "Submission of Residence Card from Submission Site," enclosed with the request letter.
* You can also complete the submission procedure from the following link within the Seven Bank website.
⇒Residence Card Submission Site
Please submit your residence card by scanning the QR code indicated on the letter titled "Submission of Residence Card from Submission Site," enclosed with the request letter.
* You can also complete the submission procedure from the following link within the Seven Bank website.
⇒Residence Card Submission Site
Category
- FAQ (English) > Individual Customer
- FAQ (English) > Individual Customer > All Categories
- FAQ (English) > Individual Customer > Customer Services
- FAQ (English) > Individual Customer > Customer Services > All in Category
- FAQ (English) > Individual Customer > Customer Services > Change Personal Information
- FAQ (English) > Individual Customer > Customer Services > Other Customer Services
FAQ related
- I was unable to conduct a transaction (withdrawal of money) via a Seven Bank ATM, and I received a receipt requesting the submission of an image of the residence card. Do I have to submit my residence card in order to be able to use my account again?
- I made an application for a procedure via ATM Madoguchi (open an account / change information), and then I received an SMS. In what situation do I receive an SMS? Is this a legitimate one?
- When I submit my residence card via the Residence Card Submission Site, will I receive contact from Seven Bank if there is any deficiency in the registered information?
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