FAQ

37 results

• I entered my telephone number to register for the Direct Banking Service or reset my logon ID or logon password, but I got a message that I entered an incorrect telephone number and was unable to complete the procedure. What should I do?
• I do not know how to “Logon” to the Direct Banking Service.
• What is the difference between the Logon ID and Customer ID?
• What do I do if I forget my Logon ID?
• How can I obtain transaction statements of ordinary deposits, etc. in paper form?
• How do I stop receiving the "Notification from Seven Bank" emails?
• What is the logon URL for the Direct Banking Service?
• What is the Confirmation Number?
• I tried to set up my account, but the email (for confirming the email address) did not arrive.
• Can I confirm the name of the receiver when I make a domestic money transfer from my Seven Bank account?