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What should I do if I lose my nanaco card or can't access the nanaco mobile app?
Please contact the nanaco customer service center. More information can be found here (links to the official website for nanaco). If your nanaco membership number changes, please promptly update your personal information through the Direct Banking Service of Seven Bank.
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- FAQ (English) > Individual Customer > Products/Services > Point Service
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- FAQ (English) > Individual Customer > Customer Services > Other Customer Services
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