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When I used a Seven Bank ATM, a notice titled "Request to comfirm customer information" was displayed.I tapped the wrong button, making a mistake between "Yes" and "No." What should I do?
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For details of the content displayed on the screen, please inquire with the bank or company with which you have conducted transactions.
If your registered customer information remains incorrect, your transactions (e.g., withdrawal using a cash card) may be restricted in whole or in part based on the decision by the relevant bank or company.
- To customers using Seven Bank accounts
You do not need to inform us of the correction of your reply. If there is a change to your registered customer information, please perform the procedure for changing your registered information.
If you use an ATM, select Seven Bank from the menu and complete the procedure for changing your registered information.
Click here for the details of how to perform procedures via an ATM.
In addition to an ATM, you can change your registered information via the Direct Banking Service.
Click here for details.(Japanese Only)
If your registered customer information remains incorrect, your transactions (e.g., withdrawal using a cash card) may be restricted in whole or in part based on the decision by the relevant bank or company.
- To customers using Seven Bank accounts
You do not need to inform us of the correction of your reply. If there is a change to your registered customer information, please perform the procedure for changing your registered information.
If you use an ATM, select Seven Bank from the menu and complete the procedure for changing your registered information.
Click here for the details of how to perform procedures via an ATM.
In addition to an ATM, you can change your registered information via the Direct Banking Service.
Click here for details.(Japanese Only)
Category
- FAQ (English) > Individual Customer
- FAQ (English) > Individual Customer > All Categories
- FAQ (English) > Individual Customer > Seven Bank ATMs
- FAQ (English) > Individual Customer > Seven Bank ATMs > All in Category
- FAQ (English) > Individual Customer > Seven Bank ATMs > Available Cards/Service Charges at Seven Bank ATMs
- FAQ (English) > Individual Customer > Seven Bank ATMs > Features of Seven Bank ATMs
- FAQ (English) > Individual Customer > Customer Services
- FAQ (English) > Individual Customer > Customer Services > All in Category
- FAQ (English) > Individual Customer > Customer Services > Change Personal Information
- FAQ (English) > Individual Customer > Customer Services > Other Customer Services
FAQ related
- When I used a Seven Bank ATM, a notice titled "Request to comfirm customer information" was displayed.As there was a change to my registered information, I selected "Yes." What will happen if I do not perform the procedure for changing the information?
- When I used a Seven Bank ATM, a notice titled "Request to comfirm customer information" was displayed.I have lost a receipt with a QR code that was issued by the ATM. What should I do?
- When I used a Seven Bank ATM, a notice titled "Request to comfirm customer information" was displayed.Can I remove this notice?
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