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Question

When I used a Seven Bank ATM, a notice titled "Request to comfirm customer information" was displayed.Can I remove this notice?

ANSWER
We display the notice according to the request from the bank or company you use. For details of the content displayed on the screen, please inquire with the bank or company with which you have conducted transactions.
* Even if you made a reply, the same notice may be displayed after a certain period of time according to the request form the relevant bank or company.

- To customers using Seven Bank accounts
Seven Bank asks its customers to check their customer information periodically to confirm whether their registered information (telephone number, purpose of transaction, occupation, etc.) is kept updated, depending on the content and situation of their transactions.

If you reply (by selecting "Yes” or "No"), this notice will cease to be displayed.
Please note that we may confirm with you again about whether there is no change to your customer information when a certain period of time has passed since your reply.

* If you fail to reply to us despite a change in your customer information, we may restrict your transactions in whole or in part.

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