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When I used a Seven Bank ATM, a notice titled "Request to comfirm customer information" was displayed.Can I remove this notice?
We display the notice according to the request from the bank or company you use. For details of the content displayed on the screen, please inquire with the bank or company with which you have conducted transactions.
* Even if you made a reply, the same notice may be displayed after a certain period of time according to the request form the relevant bank or company.
- To customers using Seven Bank accounts
Seven Bank asks its customers to check their customer information periodically to confirm whether their registered information (telephone number, purpose of transaction, occupation, etc.) is kept updated, depending on the content and situation of their transactions.
If you reply (by selecting "Yes” or "No"), this notice will cease to be displayed.
Please note that we may confirm with you again about whether there is no change to your customer information when a certain period of time has passed since your reply.
* If you fail to reply to us despite a change in your customer information, we may restrict your transactions in whole or in part.
* Even if you made a reply, the same notice may be displayed after a certain period of time according to the request form the relevant bank or company.
- To customers using Seven Bank accounts
Seven Bank asks its customers to check their customer information periodically to confirm whether their registered information (telephone number, purpose of transaction, occupation, etc.) is kept updated, depending on the content and situation of their transactions.
If you reply (by selecting "Yes” or "No"), this notice will cease to be displayed.
Please note that we may confirm with you again about whether there is no change to your customer information when a certain period of time has passed since your reply.
* If you fail to reply to us despite a change in your customer information, we may restrict your transactions in whole or in part.
Category
- FAQ (English) > Individual Customer
- FAQ (English) > Individual Customer > All Categories
- FAQ (English) > Individual Customer > Seven Bank ATMs
- FAQ (English) > Individual Customer > Seven Bank ATMs > All in Category
- FAQ (English) > Individual Customer > Seven Bank ATMs > Available Cards/Service Charges at Seven Bank ATMs
- FAQ (English) > Individual Customer > Seven Bank ATMs > Features of Seven Bank ATMs
- FAQ (English) > Individual Customer > Customer Services
- FAQ (English) > Individual Customer > Customer Services > All in Category
- FAQ (English) > Individual Customer > Customer Services > Change Personal Information
- FAQ (English) > Individual Customer > Customer Services > Other Customer Services
FAQ related
- When I used a Seven Bank ATM, a notice titled "Request to comfirm customer information" was displayed.In what situation is this notice displayed?
- When I used a Seven Bank ATM, a notice titled "Request to comfirm customer information" was displayed.I tapped the wrong button, making a mistake between "Yes" and "No." What should I do?
- When I used a Seven Bank ATM, a notice titled "Request to comfirm customer information" was displayed.I have lost a receipt with a QR code that was issued by the ATM. What should I do?
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