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I made an application for a procedure via ATM Madoguchi (open an account / change information), and then I received an SMS. In what situation do I receive an SMS? Is this a legitimate one?
![ANSWER](./cmn/shared/img/faq_icon_004.png)
If you apply for a procedure via ATM Madoguchi, we will send an SMS to the mobile phone number you entered via the ATM, on the following occasions.
- When we accepted your application made via the ATM
- When we were unable to confirm your name or address using the identity verification document you submitted upon making the application via the ATM, for reasons such as that some letters are missing or faded.
The SMS is sent from "0120347187" or "242228," and the name of the bank or company you use is indicated in the text.
- To customers using Seven Bank accounts
Click here if you use a Seven Bank account.(Japanese Only)
- When we accepted your application made via the ATM
- When we were unable to confirm your name or address using the identity verification document you submitted upon making the application via the ATM, for reasons such as that some letters are missing or faded.
The SMS is sent from "0120347187" or "242228," and the name of the bank or company you use is indicated in the text.
- To customers using Seven Bank accounts
Click here if you use a Seven Bank account.(Japanese Only)
Category
- FAQ (English) > Individual Customer
- FAQ (English) > Individual Customer > All Categories
- FAQ (English) > Individual Customer > Seven Bank ATMs
- FAQ (English) > Individual Customer > Seven Bank ATMs > All in Category
- FAQ (English) > Individual Customer > Seven Bank ATMs > ATM Madoguchi (open an account / change information)
- FAQ (English) > Individual Customer > Seven Bank ATMs > Features of Seven Bank ATMs
- FAQ (English) > Individual Customer > Customer Services
- FAQ (English) > Individual Customer > Customer Services > All in Category
- FAQ (English) > Individual Customer > Customer Services > Change Personal Information
- FAQ (English) > Individual Customer > Customer Services > Other Customer Services
- FAQ (English) > Individual Customer > Opening a Seven Bank Account
- FAQ (English) > Individual Customer > Opening a Seven Bank Account > All in Category
- FAQ (English) > Individual Customer > Opening a Seven Bank Account > Account Opening
FAQ related
- I have made an application for a procedure via ATM Madoguchi (open an account / change information), but the face photo on my identity verification document does not match my face photo taken by the ATM. Why?
- I want to check whether the application I made via ATM Madoguchi has been properly accepted.
- Can a person other than the applicant apply for a procedure via ATM Madoguchi (open an account / change information)?
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