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Can I conduct the procedure to extend my period of stay by having my family or friend operate an ATM on my behalf?
You are not allowed to have another person conduct the procedure on your behalf. You should operate an ATM by yourself.
You can operate an ATM following instructions in English. For more details about how to operate an ATM, click here.
If you use a language other than Japanese, you can submit your residence card via the Residence Card Submission page at the following.
Click here.
You can operate an ATM following instructions in English. For more details about how to operate an ATM, click here.
If you use a language other than Japanese, you can submit your residence card via the Residence Card Submission page at the following.
Click here.
Category
- FAQ (English) > Individual Customer
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- FAQ (English) > Individual Customer > Products/Services
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- FAQ (English) > Individual Customer > Seven Bank ATMs
- FAQ (English) > Individual Customer > Seven Bank ATMs > All in Category
- FAQ (English) > Individual Customer > Customer Services
- FAQ (English) > Individual Customer > Customer Services > All in Category
- FAQ (English) > Individual Customer > Customer Services > Change Personal Information
- FAQ (English) > Individual Customer > Customer Services > Other Customer Services
FAQ related
- My "My Seven Bank App" is linked to "nanaco". My nanaco-integrated cash card with debit card service was reissued and ”nanaco” number has been changed. Please instruct me how to reset my account with the new "nanaco" number.
- What is the exchange rate when withdrawing local currency from an ATM overseas with a Seven Bank Cash Card with Debit Card Service?
- I am using nanaco. If I change my card to a Seven Bank Cash Card with Debit Card Service (nanaco integrated card), will I inherit my nanaco points?
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